Sending Your Bells to Us
Here are our suggestions on shipping sleigh bells, based on years of experience: Packaging You do not need to clean or do anything to the bells or any parts of the old strap you may have. Just send the bells and strap to us, and let us do the work. Please do not stuff anything inside the bells to quiet them during shipping. The sound is not a problem, and the stuffing can be very difficult to remove. Wrap the bells in newspaper or bubble wrap, put them in a sturdy box, and add enough extra crumpled newspaper or bubble wrap to keep the bells from moving around in the box. Securely tape all seams of the box with wide packing tape. Please do not use string or regular cellophane tape or wrap the box with extra brown paper. Affix a shipping label, and you're set to go. General information Fill out our Custom Order Worksheet. If you have trouble viewing this worksheet, please write on a sheet of paper your name, address, phone, email, and a description of the work you would like done. Include this sheet with your bells. We get several boxes of bells nearly every day. If you include your contact information and project instructions with your bells, it will be a great help to us! Payment We request a down payment when a firm order is placed for a custom project. More about paying for your order... Shipping U.S. customers: USPS Priority Mail is usually the least expensive for packages under 3-4 pounds. UPS, FedEx or similar shipper are usually the most economical shippers for larger packages over 4 pounds. Canadian customers: I suggest the Expedited Parcel-USA shipping offered by the Canada Post. UPS and other shippers may charge less up front, but they have the unpleasant practice of billing you later for a hefty "brokerage fee." Be sure to note on the customs form that the items in your package are being sent for repair and will be returned to you. All customers should insure their bells for $5 to $10 per bell, based roughly on size. Our address for all shippers is:
If you use UPS or FedEx, be sure to tell them that this is a commercial address. This will save you a couple of dollars on shipping, compared with shipping to a residential address. |