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Shipping Your Order

Please allow 1-2 business days for us to prepare a typical retail order for shipment. Wholesale or large-volume orders, made-to-order items, special requests, and custom orders will take more time to prepare.

Online shipping estimate

Our online store estimates the shipping cost for your order. If the estimated cost is too high, we promise to manually correct it before we charge your credit card or PayPal account. If the estimated cost is too low, we reserve the right to adjust the cost as required.

Jingle alert!

We package our bells carefully, but they will still make some noise in the package. If you are ordering a bell as a surprise gift, you may want to have us mail your order to your work address, a relative, or a friendly neighbor.

 

United States shipping

Please choose a shipping method that will ensure timely delivery -- see Christmas Ordering Deadlines if you are ordering Christmas gifts. To avoid delays, make sure your shipping address is correct and complete.

Shipping times start the day after a package is delivered to the carrier. Delivery may be delayed by bad weather or the heavy Christmas shipping rush. In our experience, bad weather and heavy holiday shipping traffic will often delay deliveries by 1 to 3 days.

We will not re-ship an order by a faster method unless there is a problem that is clearly and directly due to our error. We will not be held liable for loss, damage or delays during shipping.

Standard Shipping and

We use USPS Priority Mail for most orders, including all shipments to APO/FPO (military) and Post Office box addresses. Heavy packages may ship via UPS Ground if the cost is lower and a street address is provided.

Standard shipping does not guarantee a delivery date. Please allow about 5 calendar days for standard shipping to the central states and 7 calendar days to the eastern and western states, Alaska, Hawaii, Puerto Rico, and the Virgin Islands. In December or during widespread severe weather, delivery may take longer than this -- occasionally as long as 10-14 days.

3-5 Day Shipping and

We use USPS Express mail for most packages. Heavy packages may ship via UPS 3 Day if the cost is lower and a street address is provided.

2 Day Shipping and Next Day Shipping

We use UPS 2 Day and UPS Next Day for our fastest shipping methods. Please allow 1-2 business days for us to prepare your order before it is shipped. Orders received on Fridays after 12 noon, Central time, will not ship until the following Monday.

Bill Your Account at or

We can ship via FedEx or UPS and bill the charges to your account. Please provide your account number and the desired shipping method in the Special Instructions box when you check out.

Other Carriers and Cash-On-Delivery (COD)

We do not ship via other carriers. We do not ship COD.

 

International shipping

We gladly ship to most countries. Please choose a shipping method that will ensure timely delivery. See Christmas Ordering Deadlines if you are ordering Christmas gifts. Triple-check your shipping address to be sure it includes all information required for delivery. You are responsible for paying all duties and taxes.

Please keep in mind that delivery may be delayed by customs inspection, bad weather, or the heavy Christmas shipping rush. We will not re-ship an order by a faster method unless there is a problem that is clearly and directly due to our error. We will not be held liable for loss, damage or delays during shipping.

First Class

US Postal Service (USPS) First Class International mail is a lower cost alternative for packages under 4 pounds (1.8 kg). First class shipping can be slower than Priority, tracking information is limited, and the delivery date is not guaranteed.

Standard Shipping

USPS Priority International mail is our Standard shipping method. Priority shipping may not provide full tracking outside the US and the delivery date is not guaranteed. In our experience, typical delivery times for Priority mail have been 1 to 2 weeks to Canada, Great Britain, Northern Ireland, Ireland, New Zealand, Australia, Denmark, Norway, and Sweden; 2 to 3 weeks to France; and about 4 weeks to South Africa,

Express Shipping

USPS Express International mail is our fastest international shipping method. Express mail generally provides full tracking information for many countries. In our experience, Express mail has taken 4 to 8 days for delivery to most countries starting the day after the package is received by the Post Office.

Bill Your Account and ship via or

We can ship via FedEx or UPS, but you must permit us to bill the charges to your FedEx or UPS account. Please provide your account number and the desired shipping method in the Special Instructions box when you check out. We will not ship via UPS or FedEx without an account number.

Other Carriers and Cash-On-Delivery (COD)

We do not ship via other carriers. We do not ship COD.