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Shipping Your Order

Please allow 1-2 business days for us to prepare a typical retail order for shipment. Wholesale or large-volume orders, made-to-order items, special requests, and custom orders will take more time to prepare.

Initial shipping cost is an estimate

Our online store gives an estimate for the shipping cost. If the estimated cost is too high, we promise to manually correct it later before we charge your credit card or PayPal account. If the estimated cost is too low, we reserve the right to adjust the cost as required.

Jingle alert!

We package our bells carefully, but they will still make some noise in the package. If you are ordering a bell as a surprise gift, you may want to have us mail your order to your work address, a relative, or a friendly neighbor.

 

United States shipping

Please choose a shipping method that will ensure timely delivery -- see Holiday Ordering Deadlines if you are ordering Christmas gifts. To avoid delays, make sure your shipping address is correct and complete.

We require 2 business days to prepare most orders; this is in addition to the shipping time needed by the carrier to deliver your package. Some of our products require more lead time than this -- please see the product description.

Shipping times start the day after a package is delivered to the carrier. Delivery may be delayed by bad weather or the heavy Christmas shipping rush.

We will not re-ship an order by a faster method unless there is a problem that is clearly and directly due to our error. We will not be held liable for loss, damage or delays during shipping.

Standard Shipping and

We use USPS Priority Mail for most orders with standard shipping, including all shipments to APO/FPO (military) and Post Office box addresses. Heavy packages may ship via UPS Ground if the cost is lower and a street address is provided.

Standard shipping does not guarantee a delivery date. Please allow about 5 calendar days for standard shipping to the central states and 7 calendar days to the eastern and western states, Alaska, Hawaii, Puerto Rico, and the Virgin Islands. In December or during widespread severe weather, delivery may take longer than this -- occasionally as long as 10-14 days.

3-5 Day Shipping and

We use USPS Express mail for most packages. Heavy packages may ship via UPS 3 Day if the cost is lower and a street address is provided.

UPS packages are not picked up on weekends in our small town. Orders received on Fridays will not ship via UPS until the next non-holiday business day -- usually Monday.

2 Day Shipping and Next Day Shipping

We use UPS 2 Day and UPS Next Day for our fastest shipping methods.

UPS packages are not picked up on weekends in our small town. Orders received on Fridays will not ship via UPS until the next non-holiday business day -- usually Monday.

Bill Your Account at or

We can ship via FedEx or UPS and bill the shipping charges to your account. Please provide your account number and the desired shipping method in the Special Instructions box when you check out.

FedEx pickup charges -- FedEx does not have a drop-off location in our small town, so we must schedule a courier to pick up most FedEx shipments. FedEx charges the shipper (that means us, not you) an extra fee for every box the courier picks up. This fee will be added as a handling charge to the cost of your order.

Other Carriers and Cash-On-Delivery (COD)

We do not ship via other carriers. We do not ship COD.

 

International shipping

We gladly ship to most countries. Please choose a shipping method that will ensure timely delivery. See Holiday Ordering Deadlines if you are ordering Christmas gifts. Triple-check your shipping address to be sure it includes all information required for delivery. You are responsible for paying all duties and taxes.

We require 2 business days to prepare most orders; this is in addition to the shipping time needed by the carrier to deliver your package. Some of our products require more lead time than this -- please see the product description.

Please keep in mind that delivery may be delayed by customs inspection, bad weather, or the heavy Christmas shipping rush. We will not re-ship an order by a faster method unless there is a problem that is clearly and directly due to our error. We will not be held liable for loss, damage or delays during shipping.

First Class

US Postal Service (USPS) First Class International mail is a lower cost alternative for packages under 4 pounds (1.8 kg). First class shipping can be slower than Priority, tracking information is limited, and the delivery date is not guaranteed.

Standard Shipping

USPS Priority International mail is our Standard shipping method. Priority shipping may not provide full tracking outside the US and the delivery date is not guaranteed. In our experience, typical delivery times for Priority mail have been 1 to 2 weeks to Canada, Great Britain, Northern Ireland, Ireland, New Zealand, Australia, Denmark, Norway, and Sweden; 2 to 3 weeks to France; and about 4 weeks to South Africa,

Express Shipping

USPS Express International mail is our fastest international shipping method. Express mail generally provides full tracking information for many countries. In our experience, Express mail has taken 4 to 8 days for delivery to most countries starting the day after the package is received by the Post Office.

Bill Your Account and ship via or

We can ship via FedEx or UPS, but you must permit us to bill the charges to your FedEx or UPS account. Please provide your account number and the desired shipping method in the Special Instructions box when you check out. We will not ship via UPS or FedEx without an account number.

Other Carriers and Cash-On-Delivery (COD)

We do not ship via other carriers. We do not ship COD.