Home > Customer service

Customer service

Email, phone, and fax

Hours, address, and directions

About us

Feedback from customers

Search our products

Index of products (Sitemap)


Orders, shipping, returns

Holiday ordering deadlines

Placing an order

Paying for an order

Shipping an order

Returning an item

More about the bells we sell

Restoration projects and custom orders

Sending your bells for restoration

Custom order worksheet

Use either version of this worksheet as you prefer --

Interactive form to fill out on your computer. This form may not print properly in the Firefox PDF reader, but it prints fine in the Adobe, Chrome, and Edge PDF readers.

Printable form to fill out by hand

More about the bells we sell

Measuring collar or belt length

Dog collar size guide for various dog breeds


Wholesale accounts

Wholesale catalog and general information


The fine print

Your privacy

Guarantee, disclaimer, copyright

Account login and logout