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Placing an Order

Ready-made Items

We welcome your purchase of ready-made items available for sale in our store. Please read About our bells... to learn more about our bells before you buy.

Please place orders using our online shopping cart whether you pay online or by phone, fax, or mail. This reduces the chance of errors, increases security for credit card transactions, saves time, and allows us to focus on preparing and shipping orders. More about paying for an order and shipping your order.

If you are purchasing Christmas gifts, please order early for best selection and timely delivery. In particular, our stocks of antique gift bells often sell out very quickly. See also Holiday Ordering Deadlines.

Availability of all products is subject to change without notice. We reserve the right to limit the quantity purchased of any item.

 

Custom Orders

To get your sleigh bells restored, please read our "Bell Restoration" section for the best way to get started with your order. To place an order for other custom leather goods, please contact us to discuss your project.

Regardless of the type of project, we will provide you with a fair estimate of the cost to do a custom order. Sometimes we realize later that the actual cost will be higher than the original estimate. If this happens with your order, we will contact you first for your permission to proceed with the work.